Effective date: 2026-11-03
Black Alive Product Terms
1. Operator, supplier and seller
UNIPLUS, storitve in trgovina, d.o.o., Cesta v Lipovce 3B, 1358 Log pri Brezovici, Slovenia (registration number 6205291000; tax number 42906563) operates Black Alive and is the developer, digital-content supplier and licensor. Product support: support@blackalive.com.
For purchases through Paddle, Paddle is the legal seller and Merchant of Record. The applicable Paddle entity is identified in Checkout and the Paddle Buyer Terms. These Product Terms govern the licence and use of Black Alive; Paddle's Buyer Terms and Refund Policy govern the Paddle transaction. Mandatory consumer rights remain unaffected.
2. Golden Fish and price
Golden Fish is digital visual and audiovisual content for Black Alive. The purchase is a one-time, non-exclusive, non-transferable licence for personal, non-commercial use, without a fixed expiry date. There is no subscription, automatic renewal or further mandatory licence payment.
The initial offer is one unit for EUR 1.90, including applicable taxes. This offer is EUR-only, without automatic currency conversion or regional price overrides. Paddle Checkout shows the final amount and currency before payment. If a different amount or currency appears, do not complete the purchase and contact support. Purchases are available only where the product and Paddle support the transaction.
3. Delivery and duration of access
Access is activated automatically for the Black Alive account used to start the order after the backend receives and verifies Paddle payment confirmation. A Checkout window or a return to the website is not payment confirmation. Purchased content appears in My Worlds. Contact support with the order reference if confirmed payment has not produced access.
The licence has no fixed expiry date. Paid access is not revocable merely for convenience. This does not guarantee perpetual operation of infrastructure, devices or browsers. Internet is needed for purchase, initial media preparation and restoration of access; prepared media may operate offline within the stated technical requirements. Grounds for ending access and consumer remedies are described below.
4. Technical requirements
Review the product's technical requirements before purchase. The current MVP is primarily tested on recent Android devices with current Chromium/Chrome-based browsers, JavaScript, WebGL, HTML5 audio/video and browser storage. An OLED display is recommended. Optional blowing interactions require microphone permission. Compatibility with devices or browsers not listed as supported is not guaranteed, subject to mandatory conformity rights.
5. Withdrawal and mandatory rights
The applicable withdrawal rights and digital-content exception are described in the Refund & Withdrawal Policy. Where applicable, Paddle Checkout collects express consent to supply before the withdrawal period ends and acknowledgement of the consequences. Loss of the right may be asserted only when the required consent, acknowledgement, supply and contract-confirmation conditions have actually been met.
Payment, creation of an entitlement or a server access-grant timestamp is not proof of viewing, downloading, streaming or loss of a withdrawal right. Mandatory remedies for non-delivery, defects or lack of conformity remain available, including conformity, price reduction, termination or refund where required by law.
6. Licence and intellectual property
The licence permits ordinary personal use of the purchased World. Except where mandatory law permits otherwise, you may not sell, sublicense, rent or commercially redistribute it; extract or distribute audiovisual assets outside normal use; circumvent access controls; infringe rights; or interfere with the service. Black Alive software, branding, design and audiovisual materials belong to UNIPLUS or its licensors.
7. Restriction and termination
A confirmed full refund or final payment reversal ends the paid online access associated with that purchase, subject to mandatory rights. An exceptional partial refund made by Paddle is handled individually under the applicable policy and law; it does not create a fractional-access product.
Access may also end for a material licence breach, voluntary account closure, objective discontinuation of the service or another lawful ground. Any restriction must be proportionate. A concrete security threat, fraud or unlawful use may require a temporary restriction. Notice and an opportunity to remedy a breach will be given where required. Voluntary closure is handled with an explanation of the consequences for purchased access and does not waive surviving consumer rights.
For objective service discontinuation, UNIPLUS will give reasonable advance notice where reasonably possible and preserve applicable consumer remedies. This clause does not permit arbitrary cancellation or remove obligations relating to the agreed licence or paid content.
8. Updates and changes
We may provide technical, security, compatibility and content updates. Updates necessary to maintain conformity will be supplied where legally required. Changes to paid content or its availability remain subject to applicable consumer protection and cannot remove mandatory remedies.
9. Payment documents and support
Paddle provides payment confirmations and applicable payment documents. Payment and refund questions should go through the link in the Paddle confirmation or https://paddle.net. Black Alive/UNIPLUS handles product, account, installation, device and access support at support@blackalive.com.
The withdrawal form is an additional contact route: UNIPLUS registers and acknowledges the statement; a responsible employee manually passes Paddle payment requests through the appropriate Paddle channel with the original receipt time. Acknowledgement or referral is not refund approval.
10. Privacy
The Privacy Policy describes account, access, payment-related and support processing. UNIPLUS does not store full payment-card credentials on Black Alive servers.
11. Liability
UNIPLUS will use the standard of care required by law. To the extent permitted by law, liability for indirect or unforeseeable loss is limited. Nothing excludes liability or remedies that cannot lawfully be excluded, including mandatory consumer rights and liability for fraud.
12. Complaints and applicable law
Send product complaints to support@blackalive.com; Contact provides company and complaint details. Slovenian law governs the product relationship with UNIPLUS, without depriving consumers of mandatory protection applicable in their country of habitual residence. This does not replace the governing-law or dispute provisions of the separate Paddle agreement.
13. Earlier purchases and versions
Earlier Stripe/Link purchases remain governed by their applicable transaction terms and retained legal records. Introducing Paddle does not change those historical records. The independent version and effective date of these Terms identify the information applicable to a new purchase; a website update does not overwrite earlier consent snapshots.